Privacy Policy

Effective Date: October 12, 2025

At MyDom, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, web apps, and related services (collectively, the “Platform”). By accessing or using MyDom, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide when interacting with MyDom. This may include:

• Account information: Your name, email address, and login credentials when you register or submit forms.
• User content: Media (such as images or videos) and text that you upload to the Platform, including the community gallery.
• Communications: Messages sent through our contact forms, support requests, or email communications.
• Technical data: Non-identifiable data such as browser type, device information, IP address, and usage analytics, collected automatically to improve user experience.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the functionality of the Platform.
• Respond to inquiries, submissions, and support requests.
• Process and display uploaded user content within the Platform.
• Send confirmation or automated response emails.
• Notify administrators of user submissions or technical issues.
• Improve the Platform’s performance, usability, and security.

3. Data Storage and Security

All personal and identifiable information is stored safely and securely. We employ encryption, access controls, and secure data handling protocols to protect against unauthorized access, disclosure, alteration, or destruction of your data.

Uploaded images and media are securely hosted using Cloudinary, a trusted third-party cloud storage provider with industry-standard security measures. Cloudinary’s systems include encryption in transit (HTTPS) and at rest, and are compliant with major international data protection standards.

While we take every reasonable precaution to safeguard your data, no online service can guarantee 100% security. By using MyDom, you acknowledge and accept this inherent risk.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. Data is shared only as necessary to operate the Platform, including:

• Cloudinary: Used to securely host and deliver uploaded images and videos.
• EmailJS: Used to send email notifications and form submissions.
• Administrators and developers: Who maintain and improve Platform functionality, bound by confidentiality obligations.

Each of these third-party services maintains its own privacy policies, and we encourage users to review them for further information.

5. Cookies and Tracking

MyDom uses cookies and similar tracking technologies to improve functionality, performance, and user experience. Cookies may help remember login preferences or analyze site traffic.

• Cookies do not store personally identifiable information.
• You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Uploaded media may remain on the Platform unless deleted by you or removed for violating our Terms of Service.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent to data processing where applicable.
• Request removal of uploaded content or account data by contacting support.

Requests can be made by contacting us via our Contact Page.

8. International Data Transfers

MyDom may process or store data on servers located outside your country of residence. By using the Platform, you consent to such transfers, provided that adequate protections are maintained in accordance with applicable laws.

9. Children’s Privacy

MyDom is intended for users aged 18 and over. We do not knowingly collect or store information from minors. If we become aware that data has been collected from someone under 18, it will be deleted immediately.

10. Changes to This Policy

We may update or modify this Privacy Policy from time to time. Updates will be reflected with a revised “Effective Date” at the top of this page. Continued use of MyDom after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or data requests regarding this Privacy Policy, please reach out to us via our Contact Page or email us at contact@mydomapp.com.

By using MyDom, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.